McKay Nursery Company

Elsa Marie Youknot 2 months ago

I ordered a variety of grasses from McKay. They were shipped when our area was experiencing a heat wave so I was concerned however all 18 of them were healthy and beautiful on arrival!! I'm so impressed by how well they were packaged!! Thanks McKay!! Appreciate the incredibly thoughtful attention to detail when shipping plants. Highly recommend!!

R Kula Edited 4 months ago

I tried ordering 18 plants from them but they only had 10 available ~ I ordered what they had on Thursday, May 21, 2026. The agent said they ship out pretty quickly and that I should have the order next week - maybe a day or so later than expected bc of Memorial Day weekend. No problem. Kept checking the status the following week to see which day they were going to be delivered. Nothing until Thursday (when I called to cancel the order bc I finally found the plants local) and suddenly appears as ‘processing’. I explained to the main operator the situation and she said it shouldn’t be a problem but will have to get back with me once she spoke to the garden center - to which she could never get someone to call her back regarding my order? After calling for two days to verify the ordered didn’t get shipped (it didn’t and wasn’t about too) Kaylee never called me back and they sent me an email stating they’ve refunded me, less my 20% charge?! They charged me $50. Let me add this was not a local delivery. It would have been shipped FEDX so the the items were never on the truck. And yes, thank you for the standard ‘I’m sorry’ follow up response. This is not a way to do business. I have n

Jenn Flowers 4 months ago

I stumbled upon McKay Nursery while trying to find a red currant plant (ribes rubrum), which was nearly impossible to locate in the US (especially this time of year and at an affordable price). I was a bit skeptical to have a bare root shipped from WI to WA, but decided to take the chance. WOW, I am so thankful that I did! The care that they took in packaging my plant for shipping was outstanding. The first pictures were from the day that I received my plant and then the progress only 2 weeks later. They included a very easy to follow guide specific to my plant and the process was super simple. Also, Kaylee with customer service was extremely friendly and helpful. I would definitely recommend McKay and they are at the top of my list for future ordering!

Karen Ferris a year ago

McKay's has done two big projects for us, and they have been great to work with. We love the new patio and steps in the back yard, and the new retaining wall and landscaping at the front of the house. They were on time, did the work quickly and professionally, and the results were beautiful - exactly what we wanted. Jim was very responsive to any questions we had, and plants that died within the first year were replaced promptly. I have made several recommendations to neighbors when they ask for a landscaping company.

Julia Helland 2 years ago

I live in another state and I cannot find everything what I want in local plant nurseries, so I was checking many online nurseries and decided to go with this one. I ordered two currants and they were delivered in perfect conditions! Very easy to order very easy to talk with people who work there, very attentive and reply very fast if you write an e-mail. So this year I ordered from them again and so nice so lovely plant I got !!!! Definitely will order from them again and will recommend to do so to other people who doubt if they can order online and get great plants, now you know you can:)